tck444 Privacy Policy

tck444 (hereinafter referred to as "we", "our", or "the Platform") places the highest importance on your privacy. This privacy policy explains how we collect your personal information, the purposes for which we use it, who we share it with, and how you can maintain control over your information. By using our platform, you are considered to have agreed to the terms of this policy. Please read this policy carefully, and if you have any questions, contact our support team.

When creating an account on tck444, we collect the following information:

• Full name
• Date of birth (for age verification — for users aged 21+ only)
• Email address
• Mobile number
• Preferred currency and language

For secure transactions and fraud prevention, we may collect the following during identity verification:

• National ID (NID) or passport copy
• Proof of residence
• Proof of payment method ownership

During deposits and withdrawals, we collect:

• bKash, Nagad, Rocket or Upay mobile wallet numbers
• Bank account details (where applicable)
• Transaction history and amounts

Information automatically collected to improve platform security and performance:

• IP address
• Device type and operating system
• Browser type and version
• Login time and location data
• Cookie and session data
• Page view history and click patterns

tck444 uses the information we collect for the following purposes:

• Account creation, verification, and management
• Processing transactions and completing deposits and withdrawals
• Providing bonuses, promotions, and VIP rewards
• Providing customer service and technical support

• Detecting and preventing unauthorized access to accounts
• Anti-money laundering and anti-fraud measures
• Protection against operating multiple accounts

To comply with applicable laws and regulations, such as age verification (21+) and responsible gaming policies.

• Recommending games and offers based on your preferences
• Analyzing platform performance and user experience
• Relevant promotional communications (you can turn these off)

tck444 does not sell your personal information to third parties. Information may be shared in the following limited circumstances:

Trusted third parties may be used for payment processing, technical support, and security services. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

Information may be provided to authorities as required by court orders, government directives, or legal obligations.

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you in advance in such circumstances.

Cookies are small text files stored in your browser. tck444 uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To save your preferences, language, and settings.
• Analytics cookies: To analyze platform usage and improve the service.

You can disable cookies from your browser settings, but this may limit some platform functionality. Disabling essential cookies may cause login issues.

We retain your information only for as long as necessary:

• For active accounts: for as long as the account remains active
• After account closure: for the period required by legal obligations
• Financial records: retained for the period specified by law

tck444 takes the following technical and organizational steps to keep your information secure:

• SSL/TLS encryption — for all data transfers
• Two-factor authentication (2FA)
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorized personnel can access data
• Encrypted database storage

tck444 respects your data privacy rights. You may exercise the following rights:

Contact us to find out what information we hold about you and how it is being used.

If there are any errors in your personal information, you can correct them through account settings or by contacting our support team.

After closing your account, you may request deletion of information beyond what is legally required to be retained. However, information that must be kept by law will be retained for the specified period.

You can stop promotional emails or notifications at any time. This can be done through account settings or by contacting [email protected].

You may request an export of your account and transaction information in a standard format.

tck444 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any personal information from minors. This is ensured through the age verification process at registration. If we become aware that information from a minor has been collected, that account will be closed immediately and the collected information will be deleted.

Some of our service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. For any such transfer, we ensure that the receiving party provides a level of privacy protection equal to or greater than ours and complies with applicable data protection laws.

tck444's game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) operate under their own privacy policies. Their own policies will apply to your activities on their platforms. We are not responsible for the privacy practices of third-party websites or services.

tck444 may update this privacy policy from time to time. For significant changes, we will:

• Display a clear notice on the platform
• Send a notification of changes to your registered email
• Update the "Last Updated" date at the top of the page

Continued use of the platform after changes are made will be considered acceptance of the new policy. If you do not agree with a policy change, you may request to close your account.

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Direct support in Bengali available 24/7

We will try to respond to your request as quickly as possible after receiving it. Complex matters will be fully investigated and resolved.